A chance to love your job

This is a remote position.

The role: Drive qualified pipeline for high-value custom development projects ($60K–120K+) through strategic outbound to enterprise buyers. Own prospecting, qualification, and SQL hand off to technical teams.

What you'll do

Outbound execution — Build targeted account lists (Apollo), craft personalized sequences (Smartlead), manage LinkedIn outreach, and track in HubSpot.

Lead qualification — Run discovery calls to validate: budget authority, technical requirements (APIs, integrations, multi-location complexity), decision timelines, stakeholder mapping

Campaign optimization — A/B test messaging, analyze reply rates, iterate based on data (not vanity metrics)

Pipeline ownership — Weekly reporting: accounts touched, SQLs generated, conversion rates, deal velocity

Market intelligence — Feed back: buyer objections, competitor intel, pricing benchmarks, messaging effectiveness

Requirements

4–6 years B2B tech sales — Selling custom development, SaaS platforms, enterprise software, or technical services (not products)

High-ticket experience — Proven track record closing or generating pipeline for $50K+ deals with 3–6 month cycles

Technical fluency — Can hold conversations with CTOs, Engineering Managers, IT Directors about APIs, integrations, system architecture

Outbound craft — Your cold emails get replies. You research accounts, personalize at scale, and know the difference between good and bad copy

CRM discipline — Comfortable with Apollo, HubSpot, Smartlead (or equivalents). You track, you learn, you iterate

Self-starter mentality — No hand-holding. You build lists, test hypotheses, own outcomes

This is a remote position.

We are looking for a skilled Software Developer with strong experience in Node.js and React to join our growing engineering team. The ideal candidate will be responsible for building scalable web applications, working closely with product and design teams, and delivering high-quality solutions.

Key Responsibilities

• Design, develop, test, and maintain web applications using Node.js and React.
• Build RESTful APIs and integrate third-party services.
• Collaborate with UI/UX designers, product managers, and QA teams.
• Write clean, maintainable, and efficient code following best practices.
• Participate in code reviews and contribute to technical improvements.
• Debug and optimize applications for performance and scalability.
• Deploy applications and support production issues when required.

Requirements

• Minimum 3 years of hands-on experience with Node.js and React.
• Strong knowledge of JavaScript (ES6+), HTML, and CSS.
• Experience with REST APIs, JWT authentication, and API security.
• Experience with Git and version control workflows.
• Understanding of cloud platforms (AWS/GCP/Azure is a plus).
• Good problem-solving and communication skills.
• Familiarity with databases such as MongoDB, PostgreSQL, or MySQL.

Benefits

• 5-Day Work Week — Enjoy a healthy work-life balance.
• Fully Remote Team — Work from anywhere in India with teammates across the country.
• Your Space, Your Way — Set up your workspace the way you like.
• No Commute, Ever — Save time and energy by working from home.
• Flexible Work Schedule — We focus on productivity and quality deliverables, not time tracking. You choose when and how you work.
• Annual Offsites & Team Catch-ups — Connect, collaborate, and unwind with the team through in-person meetups and offsite events.

Job Description

This is a remote position.

About RaftLabs

RaftLabs is an AI-native custom software development company building products and platforms for clients across the globe. We operate as a fully remote team and work across diverse domains, from SaaS products to enterprise integrations to AI-powered workflows. We move fast, we care about craft, and we hold ourselves to a high bar on delivery quality.

As we scale, we need someone who can hold the entire delivery engine together.

The Role

This is not a typical project manager role.

You will be the single point of accountability for delivery across all active projects at RaftLabs. You will sit above our project managers, not beside them. Your job is to make sure every project is running on track, every client is informed and happy, and every manager is doing what they are supposed to do. When they are not, you escalate, course-correct, or take charge.

Think of it this way: 15 projects are running in parallel. Five managers own them. You own all five managers.

What You'll Own

Delivery Oversight

Maintain a real-time pulse on every active project: timelines, risks, blockers, and progress

Ensure no delivery slips are without early visibility and a mitigation plan in place.

Identify projects that are off-track before the client notices

Manager Accountability

Ensure every project manager is following their defined SOP consistently and not just occasionally

Run regular check-ins with PMs and hold them accountable to their commitments.

Act as the escalation layer between PMs and leadership.

Client Health

Make sure every client is receiving regular, structured updates.

Ensure meeting minutes are documented after every client call

Run or oversee periodic temperature checks to catch dissatisfaction early

Step in on client communication directly when a situation needs a senior hand.

Estimation & Billing Hygiene

Review and challenge estimates before they go out; spot underestimation, over-commitment, or scope creep before it becomes a problem.

Ensure all hours are being logged accurately and on time

Make sure that work being done is being billed correctly with no value leakage

Process Compliance

Ensure the RaftLabs Manager OS (our internal operating system for delivery) is being followed across all projects

Identify gaps in how managers are operating and close them through coaching, escalation, or process improvement.

Requirements

What We're Looking For

Experience

3 to 5 years of experience managing software delivery at a services or agency company

Has managed multiple projects simultaneously across different domains and client types

Has directly managed or overseen project managers or team leads, not just developers.

Solid familiarity with the software development lifecycle (Agile, sprints, releases), well enough to challenge estimates and spot risk

Prior experience specifically at a tech services or custom software development company

Has worked in fast-moving, multi-client environments where context switching is the norm

Skills & Traits

Exceptional at context switching: you can move from a billing conversation to a technical estimate review to a client escalation in the same afternoon.

Strong communicator, written and verbal, especially in a sync and remote environment

Detail-oriented without being a bottleneck; you track everything but do not slow things down.

Comfortable challenging estimates, pushing back on over-commitment, and having hard conversations when deliveries are at risk

Ownership mindset: You do not wait for problems to come to you; you find them first

Remote-Ready

Has worked in a fully remote setup and knows how to build accountability and visibility without micromanaging

Disciplined about documentation, a sync updates, and structured communication.

What Success Looks Like at 90 Days

You know every active project, its status, its risks, and its client relationship health without needing to ask the founder

Every PM is being held to their SOP consistently

No delivery surprise goes unreported for more than 24 hours

The founders have stopped worrying about delivery

Benefits

Why Join RaftLabs

Direct impact: you will own a function that directly shapes how the company grows and retains clients

High trust, high autonomy: we give ownership to people who have earned it

A team that has built real products for real clients across healthcare, fin-tech, retail, hospitality, and more

Remote-first culture with strong a sync communication practices

A company actively moving toward an AI-native model: you will be building the delivery function of tomorrow's agency, not yesterday's.