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Top 10 User Interview Apps for Effective User Feedback and Research

Understanding your users is essential for creating successful products. The user interview apps are designed to gather valuable feedback and conduct thorough research. Whether you're a UX designer, product manager, or researcher, these apps streamline the interview process, helping you gain deep insights into user behavior. Enhance your product development and UX design with these top-rated user research apps.

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Hotjar

by Contentsquare

Hotjar Engage, formerly known as PingPong, is an advanced online user interview tool designed for comprehensive user research. It simplifies the process of recruiting, scheduling, and running moderated remote user research sessions. The platform offers robust features for managing user interviews, ensuring seamless coordination and execution. Researchers can easily recruit participants, conduct interviews, and gather valuable insights. Hotjar also provides tools for analyzing interview data, helping researchers make informed decisions. Enhance your user research with Hotjar, streamlining the entire process for better product development and UX design.

Pricing: $0/month for five interviews

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Maze

by Maze

Maze is a versatile user experience (UX) design platform offering comprehensive functionalities for conducting usability testing and gathering user feedback. While not strictly focused on user interviews, Maze allows researchers to create user flows and prototypes, conduct remote usability testing sessions with screen recording, and collect feedback through surveys and interviews. Key features include prototype testing, surveys, 5-second testing, card sorting, tree testing, screen recording, and interviews. The platform excels in combining prototyping, testing, and feedback collection, providing valuable insights through remote usability testing with screen recording. Additionally, its analytics and reporting tools simplify data analysis, making it a powerful tool for UX research.

Pricing: Free plan available

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UXtweak

by UXtweak

UXtweak was founded by UX research experts to fulfill their own need for a comprehensive, all-around research tool. This platform aims to create a professional tool available at a realistic budget, making it accessible for all types of user research. UXtweak specializes in conducting user interviews, providing a seamless experience for both researchers and user interview participants. It offers robust features for crafting and managing user experience design interview questions, ensuring that researchers gather the most relevant insights. The platform supports the entire research process, from recruitment to analysis, making it easier to enhance UX design. With UXtweak, gain valuable feedback and insights to drive better product development and user satisfaction.

Pricing: Free plan available

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Ethnio

by Ethnio

Ethnio is a powerful tool for recruiting participants for user research studies, streamlining the process of finding and scheduling the right users. It is particularly effective for sourcing participants who meet specific criteria, ensuring you gather relevant insights. Key features of Ethnio include participant recruitment, screeners, scheduling, and incentives. The platform simplifies scheduling and manages incentives, making the entire recruitment process more efficient and effective.

Pricing: $15 per seat/month

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UserTesting

by UserTesting

UserTesting is a powerful app designed to streamline the process of gathering user feedback and conducting usability testing. It enables researchers to create and share test scenarios with real users, capturing their interactions through video recordings and detailed reports. With features like screen recording, user interviews, and surveys, UserTesting provides valuable insights into user behavior and preferences. This platform is ideal for enhancing user experience design, improving product development, and making data-driven decisions.

Pricing: Visit the website

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Dovetail

by Dovetail

Dovetail is a comprehensive user research platform designed to capture in-context user feedback. It allows researchers to create prototypes, share them with participants, and collect feedback through various methods, including screen recordings, comments, and surveys. Key features of Dovetail include customer calls, usability tests, a research repository, in-context feedback, screen recording, comments, surveys, and analytics. This platform excels in capturing detailed user feedback within the prototype environment, offering a variety of feedback collection methods to suit different research needs. Additionally, Dovetail integrates seamlessly with other tools, streamlining the entire research process and enhancing the efficiency of user experience studies.

Pricing: Free plan available. Paid plan starts from $29 per month.

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Perceptional

by Peak Studio

Perceptional offers a revolutionary platform for product management teams to tackle the challenge of collecting qualitative insights through user interviews. This innovative platform facilitates AI-moderated qualitative research interviews with user participants using engaging and context-aware chatbots. It allows teams to create product-focused interviews and share the interview link with end-users to gather feedback. The AI chatbot then interacts with the user participants, posing questions based on the interview content. The responses are analyzed to provide valuable insights for the Product Owner. Enhance your research with this top-rated user research tool.

Pricing: 7-day free trial. Credit card required. Cancel anytime.

thumbnail for Lyssna (Formerly Known as UsabilityHub)

Lyssna (Formerly Known as UsabilityHub)

by Lyssna

Lyssna(Formerly known as Usability Hub) is a versatile user research platform that offers a wide range of tools for user testing and feedback collection. While it doesn't specialize solely in user interviews, it does provide functionalities for conducting remote interviews with screen recording and audio capture. Key features of Lyssna include user interviews, heatmaps and click tracking, participant recruitment, and surveys and polls. This platform stands out for its versatility, offering user interviews alongside other user research methodologies. The heatmaps and click-tracking tools provide additional insights into user behavior, while the built-in participant recruitment tools (available on some plans) simplify the process of finding participants.

Pricing: Free plan available for small teams.

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Lookback

by Lookback

Lookback is a leading platform for conducting user research, designed to streamline the entire process from recruitment to analysis. It offers powerful tools for remote user interviews, usability testing, and live user feedback sessions, making it ideal for UX designers and researchers. Lookback enables real-time interaction with user interview participants, allowing researchers to ask targeted user experience design interview questions and gather deep insights. The platform also supports session recording and automated transcription, ensuring that every detail is captured for thorough analysis. With its intuitive interface and comprehensive features, Lookback simplifies user research, helping teams enhance their product development and UX design efforts.

Pricing: Free 60-day trial. Try for Free

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User Interviews

by User Interviews

User Interviews is a premier platform designed to streamline the process of conducting user interviews and collecting valuable user feedback. It connects researchers with a diverse pool of participants, making it easy to recruit the right users for any study. The platform offers robust tools for scheduling, managing, and conducting interviews, ensuring a seamless experience from start to finish. With integrated video conferencing and automated reminders, researchers can focus on gaining insights without worrying about logistics. User Interviews also provide advanced features like participant screening and incentive management. The platform's intuitive interface makes it accessible for both seasoned researchers and newcomers alike.

Pricing: $45/session

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