Strategic Technology Partners
RaftLabs partners with industry-leading platforms to deliver cutting-edge solutions for real-time communication and hospitality management.
Our Partners
We collaborate with industry-leading technology providers to bring the best tools and solutions to our clients. These partnerships enable us to deliver seamless, innovative experiences that drive efficiency, engagement, and growth.

Agora
Real-Time Engagement Platform
Agora is the world's leading platform for real-time voice, video, and interactive live streaming. With their powerful APIs and SDKs, developers can embed real-time communication features into any application.

RMS Cloud
Property Management System
RMS Cloud is a cloud-native property management system for the hospitality industry, streamlining operations, boosting revenue, and enhancing guest experiences with mobile check-ins, personalized communication, and loyalty rewards.
The Numbers Add Up in Your Favour
Talented people on our team and in your corner.
Client satisfaction rate, we're obsessed with your success.
Awards recognizing our innovation and expertise.
Talented people on our team and in your corner.
Client satisfaction rate, we're obsessed with your success.
How We Leverages These Partnerships
We use Agora and RMS Cloud to deliver exceptional solutions for our clients.
Agora Implementation Services
We specialize in integrating Agora's powerful real-time communication APIs into custom web/ mobile applications for our clients. We've built:
Healthcare Platforms: HIPAA-compliant telemedicine solutions with HD video consultations, screen sharing, and real-time chat
Education Solutions: Interactive virtual classrooms with whiteboard collaboration, breakout rooms, and recording capabilities
Social Applications: Live streaming platforms, video chat features, and community engagement tools with millions of concurrent users
Enterprise Communication: Custom video conferencing solutions with advanced features like AI noise suppression and real-time transcription
E-commerce Innovations: Live shopping experiences with interactive product demonstrations and instant purchasing
Our team handles everything from SDK integration to UI customization, ensuring seamless real-time experiences across iOS, Android, and web platforms.
RMS Cloud Integration Expertise
We partner with hospitality businesses to implement and customize RMS Cloud's property management system. We deliver:
Custom Integrations: Connecting RMS with existing CRMs, accounting systems, payment gateways, and third-party services
Booking Engine Customization: Branded, optimized booking experiences that drive direct reservations and reduce OTA dependency
Guest Portal Development: Personalized guest experiences with pre-arrival communication, digital check-in, and mobile room keys
Multi-Property Solutions: Centralized management dashboards for hotel groups managing multiple locations
Payment Processing: Streamlined payment workflows with RMS Pay integration to reduce disputes and improve cash flow
We help hospitality businesses maximize their RMS investment through tailored implementations that match their unique operational needs.
Our Technical Capabilities
API Integration
Expert implementation of REST APIs, webhooks, and real-time data synchronization.
SDK Implementation
Native integration across iOS, Android, Web, React Native, Flutter, and more.
Custom UI/UX
Beautiful, intuitive interfaces designed for your brand and user needs.
Cloud Infrastructure
Scalable deployment on AWS, Azure, Google Cloud, and other platforms.
Security Implementation
End-to-end encryption, authentication, and compliance management.
Analytics & Reporting
Custom dashboards, business intelligence, and data visualization.
Projects That Started Like Yours
Services We Offer
Web Application Development
Bespoke web apps crafted to fit your unique business requirements.
Mobile App Development Services
Develop native or cross-platform Android/iOS apps users love.
Why Choose Us?
Clear communication
No ghosting, no delays. Weekly updates, Loom walkthroughs, and Slack replies within hours. From kickoff to launch, you'll always know what's happening, what's done, and what's coming next. Clear communication = zero surprises.
Real engineering
No shortcuts. We build on solid architecture with clean APIs and dependable infrastructure. Code that scales, doesn't break, and won't need costly rewrites. Real engineering now saves you from expensive rework later.
Right-sized solutions
We don't over-engineer. Every feature ties directly to a business goal. You launch faster with exactly what you need—no clutter, no dead weight. Software that's lean, smart, and built to move your business forward.
We show up
Tough deadlines? Production fires? We're there. We take ownership, fix fast, and stand by you when it matters most. No hiding, no excuses. Just a team that shows up and keeps your business running.
Expert, not yes-men
If an idea won't work, we'll tell you, plain and early. Honest advice first, code second. Our expertise means we say no when needed, so you don't waste time or money. That's how long-term wins are built.
Accountable outcomes
Milestones, metrics, and working software you can demo. From AI to web and mobile, we deliver on time and keep you unblocked. You'll always know where things stand and see progress you can measure.
Industries We Work With
We help companies in SaaS, healthcare, finance, hospitality, and more use AI in their apps and workflows.
Loyalty Apps
Loyalty is about more than points, it’s about building deeper engagement. When customers don’t feel connected, retention drops. We’ve built systems like Aldifest, Instantor, and Energia Rewards that keep users coming back with personalized referrals, rewards, and multilingual experiences. These platforms make user experience simple and drive real business growth.
Digital Commerce
In the eCommerce world, your platform should work for you, not the other way around. Poor systems can create friction, causing customers to abandon carts. We build modern eCommerce solutions on platforms like Shopify and WooCommerce, helping small and medium businesses scale with ease and improve customer loyalty.
MarTech
Marketing tasks can quickly pile up, slowing your business growth. Manual processes often limit engagement and efficiency. We have experience building custom MarTech apps that streamline marketing efforts, automate routine tasks, and enhance customer interactions, allowing you to focus on what truly drives growth. Let us handle the complexity.
Hospitality Tech
Hospitality thrives on instant service and reliability. With Citybreak Apartments in Ireland, we created booking and property management tools that stay online 24/7 and keep guest experiences smooth. From reservations to self check-ins, we ensure uptime, simple workflows, and features that reduce manual work for staff.
Healthcare
In healthcare, security and ease of use need to go hand in hand. Non-compliant solutions can put patient data at risk and create workflow bottlenecks. We’ve developed HIPAA-compliant, AI-powered platforms like PDC to simplify processes and protect sensitive information, ensuring healthcare delivery is more efficient for both providers and patients.
Media & Communication
The demand for seamless media experiences is higher than ever, and any downtime can frustrate users. We have expertise in building scalable media apps like TuneClub for social networking, live streaming, and on-demand content, keeping your audience connected with smooth, engaging experiences.
iGaming
iGaming platforms demand fairness, security, and performance under pressure. We’ve worked on systems that support betting, affiliate programs, and real-time analytics for high-traffic environments. Our builds focus on regulatory compliance, uptime, and seamless experiences that keep players engaged and partners confident.
Dental
Dental practices need tools that simplify care delivery without creating extra work. We’ve built solutions for patient scheduling, case management, and reminders that make daily operations smoother. Our focus is on compliance, easy adoption by staff, and better patient communication.
Logistics
Logistics is about visibility and control. With UrShipper, we built a platform that processes thousands of shipments daily across 70+ countries. Features like multi-carrier integration, automated pricing, and real-time tracking reduce delays and keep operations smooth, giving logistics teams confidence and customers clear updates.
Education
Education platforms must be scalable and engaging. With ERS Connect, we developed tools that simplify administration for schools while keeping learning accessible. Our solutions include LMS features, assessments, and AI-powered study assistants that balance structure for institutions with flexibility for learners.
Fintech
In fintech, even small errors damage trust. We built a platform that supports payments and financial transactions at scale while staying compliant with global standards. Our work combines fraud detection, secure integrations, and clear reporting, giving businesses confidence that every transaction is safe.
Foodtech
Foodtech platforms must handle peak demand without slowing down. With Gula in Indonesia, we designed ordering and operations systems that scale reliably during high-volume hours. Our solutions cover menus, inventory, and delivery tracking, while AI-driven recommendations help improve repeat orders and customer retention.
FAQs
RaftLabs has extensive experience implementing both Agora and RMS Cloud platforms for clients across various industries. Our development team includes certified experts who have successfully deployed real-time communication features for millions of users and integrated complex property management systems for hospitality businesses. We stay current with platform updates, best practices, and emerging features to ensure our clients always benefit from the latest capabilities.
Absolutely! Integration is one of our core strengths. We can connect Agora and RMS Cloud with virtually any existing system including:
CRM platforms (Salesforce, HubSpot, custom solutions)
Payment gateways (Stripe, PayPal, custom processors)
Accounting software (QuickBooks, Xero, SAP)
Marketing automation tools
Custom databases and legacy systems
Third-party APIs and services
We conduct a thorough analysis of your tech stack and design seamless integrations that enhance rather than disrupt your workflows.
Implementation timelines vary based on project scope and complexity. A basic Agora video integration might take 2-4 weeks, while a comprehensive RMS Cloud deployment with custom integrations could take 8-12 weeks. We always begin with a discovery phase to understand your requirements and provide a detailed timeline. Our agile approach allows us to deliver value incrementally, so you can start seeing benefits before the full project is complete.
Yes! We offer comprehensive support packages that include monitoring, maintenance, updates, and optimization. Our support services cover technical troubleshooting, feature enhancements, platform updates, performance optimization, and user training. We believe in long-term partnerships and are committed to ensuring your solution continues to perform at its best as your business grows.
We've successfully implemented these platforms across diverse industries:
Healthcare: Telemedicine platforms, remote patient monitoring with video consultations
Education: Virtual classrooms, online training platforms with interactive features
Hospitality: Hotels, resorts, vacation rentals, campgrounds with integrated communication
Enterprise: Internal communications, customer support with live video
E-commerce: Live shopping experiences, virtual consultations
Entertainment: Social platforms, live streaming, gaming communities
Our team adapts to industry-specific requirements including compliance (HIPAA, GDPR), security standards, and unique workflow needs.
Definitely! While Agora and RMS Cloud offer robust out-of-the-box features, we specialize in creating custom functionality tailored to your unique needs. This includes custom UI/UX designs, specialized workflows, advanced analytics dashboards, AI-powered features, custom reporting tools, and unique integrations.
We offer flexible engagement models to suit your needs:
Fixed-Price Projects: Ideal for well-defined scopes with clear deliverables and timelines
Time & Material: Perfect for evolving projects where you need flexibility to adjust scope
Dedicated Team: Get exclusive developers working as an extension of your in-house team
We'll work with you to determine the best approach based on your project requirements, timeline, and budget.
Security and compliance are paramount in everything we build. We implement industry-standard security practices including end-to-end encryption, secure authentication, regular security audits, and compliance with regulations like GDPR, HIPAA, and SOC 2. Both Agora and RMS Cloud are enterprise-grade platforms with robust security features, and we enhance these with additional layers of protection specific to your industry and use case. All our developers sign strict NDAs, and we follow secure coding practices throughout development.



















