SaleSmartly：Omnichannel chat

by SaleSmartly

App Highlights

SaleSmartly is a customer chat tool designed for Shopify store owners to help you efficiently manage customer service chat efficiency and promote business efficiency. SaleSmartly connects to the world's mainstream social media channels, such as Facebook, Instagram, WhatsApp, Line, Telegram, etc., to realize chat automation and intelligence, improve employee efficiency and customer satisfaction. SaleSmartly can also provide web chat plugins that support cross-media and multi-account aggregation.

Omnichannel communication: All your multi-channel messages, in one place.
Automation: Customer support in seconds instead of hours.
Team collaboration: Shared chat allows teams to collaborate efficiently.
Customer relationship management: Easily segment, track, and analyze customers.
Data analysis: Stay on top of key support metrics and trends.

Pricing: Free plan available. Additional charges may apply.

Rating: 5/5