8 best CRM apps for
Shopify store in 2025
An eCommerce entrepreneur is always occupied, and finding the best app for your Shopify store can be a tedious task. To help you out, our business experts have curated a list of 8 best CRM apps from tens of Shopify apps available on the Shopify store.
Segments Analytics
by Tresl Inc.
AI-powered CRM for customer segmentation. Keep all channels in sync targeting the same audiences.
Key features of the app:
- Start with 50+ prebuilt segments including RFM and behavioral segments.
- Powerful AI guides and assists you to create unlimited custom segments.
- Explore interactive customer journey maps based on first & second purchase.
- Sync your segments to Klaviyo, Meta, Google, TikTok and more.
- World-class customer support, including access to our in-house data science team
Pricing: Free plan available. 14-day free trial. Additional charges may apply.
Rating: 5/5
CK: WhatsApp Chat & Abandoned
by Carthike
Recover abandoned carts automatically with WhatsApp and increase your sales
Key features of the app:
- Automated abandoned cart recovery using WhatsApp.
- WhatsApp chat and share button with ability to customise and one click setup.
- Automated order confirmation, shipping alert and COD verification
- Collect reviews for your Loox reviews. Both are integrated seamlessly
- Multiple agent support, out of hours support and order CRM for WhatsApp Chat
Pricing: Free plan available. 14-day free trial. Additional charges may apply.
Rating: 5/5
Customer Accounts Concierge
by Froonze Limited
Increase customer lifetime value with a beautiful, engaging and functional customer portal
Key features of the app:
- Loyalty program, Loyalty points, Rewards program
- Customer registration form, email verification, account approval, custom fields
- Wish list with back in stock reminders integrated into customer portal
- Social login - Facebook, Google, Twitter, Amazon, LinkedIn, Apple
- 26+ integrations with CRM app tools: rewards, subscriptions, order management...
Pricing: Free plan available. 14-day free trial. Additional charges may apply.
Rating: 5/5
CRM PLUS on LINE
by Social PLUS Inc.
You can automate various LINE messages by using customer data such as abandoned checkout and more！
Key features of the app:
- Add LINE integration blocks to the Shopify order status page and My Page.
- Use Shopify customer tags to send messages on LINE.
- Automate abandoned checkout message, restock notifications, etc on LINE.
- Deliver tabbed rich menus or dedicated rich menus to specific customers.
- More flexible delivery automation is possible with Shopify Flow integration.
Pricing: Free plan available. Additional charges may apply.
Rating: 5/5
EngageBay CRM
by EngageBay
One platform for all your Marketing, Sales, and Support teams
Key features of the app:
- Marketing Automation: Streamline your follow-up process.
- Customer Relation: Effortlessly oversee and document all customer interactions.
- Customer Support: Elevate your customer support services with our service.
Pricing: Free to install. Additional charges may apply.
Rating: 5/5
BSPK Clienteling and CRM
by BSPK
Convert sales with an easy to use iOS clienteling app connected to Apple Messages, WhatsApp and more
Key features of the app:
- Sync your Shopify collection to the BSPK IOS app to begin clienteling
- Detailed client profiles capturing information to enrich your CRM
- View all past client engagement and organize clients into streamlined lists
- Rich visual curation using photos, videos or product images from your store
- Manager insights to guide client engagement and sales performance oversight
Pricing: From $58/month. 30-day free trial.
Rating: 5/5
3Dsellers ‑ CRM & Helpdesk
by 3Dsellers
3Dsellers Helpdesk packs all your customer support channels into one powerful software.
Key features of the app:
- Centralized Helpdesk - Manage all your eCommerce customer support in one place.
- Email Templates - Respond faster with message templates.
- Auto Responder - Automate your workflow with auto responder.
- Auto Messages - Helps you stay in touch with your customers automatically.
- Automated Feedback Reminders and Alerts - to help you ensure great reviews.
Pricing: From $25/month. 7-day free trial. Additional charges may apply.
Rating: 5/5
Salesforce Sync
by CRM Perks
Send Customers and orders to any Salesforce object
Key features of the app:
- Easily create/update any object in Salesforce
- App notifies in case of any error in sync
- Supports all types of Salesforce fields
- Salesforce Web to lead/case is also availble.
- All data sent to Salesforce is available in logs
Pricing: From $19/month. 7-day free trial.
Rating: 5/5
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