8 best Feedback apps for
Shopify store in 2025

Zigpoll Customer Surveys

by Argonautic Labs

Run post-purchase, abandoned checkout, on-site, email & sms surveys. Tap insights with AI analytics.

Key features of the app:

• Advanced post-purchase surveys that get quality responses. No coding required.
• Customize and translate every detail. Localize for multiple languages.
• Abandoned checkout campaigns. Uncover common pain points and recover carts.
• Connect survey responses to your Shopify customer and order dashboards.
• Build a zero-party database with insights directly from your customers.

Pricing: Free plan available

Rating: 5/5

Fab Feedback Button

by Fab Apps

Collect feedback directly from your customers, receive bug reports to improve your store.

Key features of the app:

• Easy installation and quick setup
• Powerful customization: choose button position, size, set up brand colors
• Choose emoji or stars to understand your customers satisfaction level
• Gather emails to be in touch with your customers and to improve communication
• Easy to track customers satisfaction level with Customer Satisfaction chart

Pricing: Free plan available

Rating: 5/5

Census: Customer Surveys

by Vervaunt

Capture actionable insights from customers via surveys tailored specifically to them; using Census.

Key features of the app:

• No coding required - click install and you can be gaining feedback in minutes.
• Speed tested by Shopify, with officially no performance impact on your store.
• Unlimited survey submissions, we won’t punish you for collecting more data!
• Sophisticated logic to power dynamic rules & segmentation.
• In depth reporting powered by AI and fully exportable zero-party data.

Pricing: From $25/month. 7-day free trial.

Rating: 5/5

UserLoop Post Purchase Surveys

by UserLoop

Surveys for feedback, attribution and market research. Collect responses at checkout & by email.

Key features of the app:

• Survey customers at checkout, by email or link
• Responses are linked to order data. See each response's AOV & total sales volume
• Get OpenAI ChatGPT powered insights on your highest value customer segments
• Multiple choice, open ended, date or video questions.
• Export your response data to CSV or other tools via integrations.

Pricing: Free plan available

Rating: 5/5

Grapevine Post Purchase Survey

by Union Works Apps

Uncover your customers' motivations and preferences with post-purchase and on-site surveys

Key features of the app:

• Optimize your marketing spend: Discover attribution insights that drive growth
• Multiple survey types: Fixed response, freeform text or Net Promoter Score (NPS)
• Simple set-up: Our intuitive UI and hands-on support team have you covered
• Unlimited surveys and responses: Collect valuable zero-party customer data
• Your survey, your way: Fully customizable surveys with zero Grapevine branding

Pricing: $25/month. 28-day free trial.

Rating: 5/5

HouseParty: Community Feedback

by HouseParty

A forum to get feedback, grow a loyal community, boost SEO. For brands that care. Go beyond reviews.

Key features of the app:

• Guided Growth: Let customer feedback and insights shape your store roadmap.
• Replace Facebook Groups: Add a modern forum style community to your store.
• Upvote Function: See which ideas are most wanted by your customers.
• Accounts Growth: Give more reason for customers to create an account with you.
• Grow with SEO: Easy user generated content for organic traffic.

Pricing: Price: Free

Rating: 5/5

Fairing: Post‑purchase Surveys

by Fairing

Get insights and track ads performance with post-purchase surveys integrated to your marketing stack

Key features of the app:

• Tie survey responses to your Shopify customers and order dashboards
• Use our Powerful API and integrations: Triple Whale, Klaviyo, Google Sheets, etc
• Target individual questions to new v returning, product purchased, or geography.
• Launch 25+ pre-built questions (post purchase) with a single click
• Compatible with Shopify's Order Status and Thank You Page Checkout Extensions.

Pricing: From $49/month. 14-day free trial.

Rating: 5/5

Glimpse: Post Purchase Surveys

by Glimpse

Powerful and customisable post-purchase surveys to gather zero-party insights and scale performance

Key features of the app:

• Takes 2 mins to set up, giving you access to 50+ ready-to-use survey questions
• Craft smart surveys using conditional logic branching, boosting response rates
• Multiple question types available, with pre-built templates for varied insights
• Seamless integration helps you connect with your existing marketing stack easily
• Worldwide monitoring helps you track channels globally and spot growth prospects

Pricing: Price: Free

Rating: 5/5