8 best Omnichannel apps for
Shopify store in 2024

BigSeller

by EASY SHOP NETWORK TECHNOLOGY(HK) LIMITED

An omnichannel system to manage e-commerce business.

Key features of the app:

• Process orders from different marketplaces in one System.
• Well-designed pick list which can help improve picking efficiency.
• Scientific and process-based warehouse management.

Pricing: Price: Free

Rating: 5/5

Polar Analytics

by Polar Analytics

Turn your data into profit, faster. One source of truth for all your data. No code needed.

Key features of the app:

• 1-click integrations: Shopify, Amazon, Google, Meta, Tiktok, Klaviyo, and more
• Custom KPI Dashboards: Spend, CAC, LTV, ROAS, CVR, Cohorts, Inventory, and more
• Security you can count on: get your own Snowflake database - private & flexible
• Real-time alerts: never miss a drop in conversion rate again
• Omnichannel reporting: multi-brands and multi-stores capabilities

Pricing: Free plan available. 7-day free trial. Additional charges may apply.

Rating: 5/5

SaleSmartly：Omnichannel chat

by SaleSmartly

Aggregate your omnichannel chat sessions with one interface that lets you quickly serve your custome

Key features of the app:

• Omnichannel communication: All your multi-channel messages, in one place.
• Automation: Customer support in seconds instead of hours.
• Team collaboration: Shared chat allows teams to collaborate efficiently.
• Customer relationship management: Easily segment, track, and analyze customers.
• Data analysis: Stay on top of key support metrics and trends.

Pricing: Free plan available. Additional charges may apply.

Rating: 5/5

CleverTap

by CleverTap

No Code, Real-Time Campaign Personalization with CleverTap

Key features of the app:

• No-code solution to integrate their Shopify stores seamlessly
• Have a seamless flow of Events and User data to the CleverTap Account
• Send personalized communication to users on channels like Web Push and Popups

Pricing: Price: Free

Rating: 5/5

WhatsApp Chat & Abandoned Cart

by BiteSpeed

All-in-one Whatsapp Marketing, Chatbots & Omnichannel Helpdesk to drive 25% revenue without ads.

Key features of the app:

• Get WhatsApp Abandoned Cart, Segmented Broadcasts, Upsell & Cross-sell Campaigns
• Collect Product Reviews on Whatsapp, upload to Judgeme, Stamped, Loox, Yotpo
• Install Spin The Wheel & Exit Popups To Build WhatsApp Subscribers
• Integrate Chatbots into Marketing & Support campaigns to drive more sales
• Launch Abandoned Cart Recovery Campaigns that drive 15X RoI

Pricing: Free plan available. 14-day free trial. Additional charges may apply.

Rating: 5/5

iOmniC

by WiseRobot

iOmniC provides near real-time connectivity to multiple platforms (ChannelAdvisor, Magento 2, etc.).

Key features of the app:

• Near real-time synchronization
• Easily monitor your connections
• Granular integration controls

Pricing: Free to install. Additional charges may apply.

Rating: 5/5

ConnectPOS

by ConnectRetail

The omnichannel POS solution to create a direct connection between online and offline stores!

Key features of the app:

• Centralize data by direct auto-syncing between multiple channels
• Desktop POS/ PC POS, Android POS and iOS POS
• Customize to integrate with retailers' systems such as ERP, CRM, accounting app
• Offline mode: Use ConnectPOS without an Internet connection
• Self-checkout on mobile app and kiosk

Pricing: Free plan available. 14-day free trial. Additional charges may apply.

Rating: 4.8/5

Sendvio: Email Marketing & SMS

by Sendvio

Omnichannel email and SMS marketing automation tools to drive customer loyalty and retention.

Key features of the app:

• Easily set up templates for welcome, abandoned carts, customer rewards, and more
• Workflow editor for email and SMS marketing sent in each customer's language
• Transactional SMS for order confirmation, shipment notifications, and more
• Revenue reports for tracking each automation, popup, and campaign performance
• Affordable, flexible, and transparent pay-as-you-grow pricing plans

Pricing: Free plan available. Additional charges may apply.

Rating: 4.8/5