Custom Loyalty App Development Company

Loyalty Web & Mobile Apps Rewards Repeat Business

Build Your Ideal Custom Loyalty App

Engage customers & amplify brand loyalty with a custom app built to your vision. Our experts craft loyalty program apps with powerful features and data-driven insights to maximize results.

Why do businesses need a loyalty app?

Became loyal customers as they could unlock exclusive benefits

Brand recommendation acquired through effective loyalty programs

Returning Customers tend to spend more than new customers

Our customer loyalty app development process helps you craft the perfect apps for loyalty programs to engage and retain your customers effectively.

Loyalty Web And Mobile App Development Programs

Loyalty App for RetailersLoyalty Card and Mobile AppDaily DealsLoyalty App for Online BusinessesLoyalty App for Festivals
Primary Purpose
Rewards Offered
Target Audience
Usage Environment
Integration
Customer Engagement
Implementation Complexity
Data Collection
Cost
Example

Our toolkit

Our business use cases

Customer Retention and Engagement

Customer Retention and Engagement

Happy customers mean repeat business! A perfectly crafted platform for a custom loyalty program rewards your customers for shopping at your store. They earn points with every purchase, redeem them for discounts and exclusive offers, and receive personalized deals on their favorite items. Plus, easy feedback helps you enhance their experience. It’s a win-win: boosted sales and satisfied customers.

Increased Average Spend

Increased Average Spend

Boost your revenue effortlessly. A well-executed loyalty program development strategy allows you to introduce tiered rewards in your loyalty app, encouraging customers to spend more to reach the next reward level. Special perks for higher spending can include exclusive products, early access to sales, or premium customer service. This approach not only increases the average transaction value but also makes customers feel valued and appreciated.

Data-Driven Marketing

Data-Driven Marketing

Tap into the power of your data! Your loyalty app collects valuable customer insights, such as purchase patterns and preferences. Use this data to craft targeted marketing campaigns that resonate with your audience. Personalized offers and timely notifications keep your brand top-of-mind, driving more frequent visits and higher sales.

Customer Acquisition

Customer Acquisition

Turn your customers into advocates! A referral program within your loyalty app incentivizes existing customers to bring in new ones. By offering points or discounts for successful referrals, you leverage word-of-mouth marketing. This organic growth strategy not only expands your customer base but also fosters a community of loyal brand ambassadors.

Elevate Your Brand

Elevate Your Brand

Stand out in a crowded market. A robust loyalty app differentiates your store from competitors by offering unique value. Exclusive rewards, personalized experiences, and seamless interactions keep customers choosing your brand over others. Maintaining a competitive edge is crucial for sustained success and growth.

AI-Driven Loyalty Personalization

AI-Driven Loyalty Personalization

It's time to move beyond generic rewards! Create loyalty programs that deeply understand your customers. Develop AI-powered loyalty program software that gathers invaluable insights and uses data-driven decisions to personalize offers and deliver targeted marketing, keeping your brand front and center. Imagine delighted customers who return effortlessly, pleasantly surprised by personalized rewards. Let's build your next-generation rewards and loyalty software and witness repeat purchases soar.

Our 'secret' behind your success

Consistent process

We follow a proven, consistent process for every project. This ensures a smooth workflow and successful outcome – when the process works, the results do too.

Transparent pricing

We offer clear and predictable pricing for all projects, regardless of your business size or revenue. Our consistent pricing model ensures you know exactly what to expect.

1-on-1 communication

We prioritize open and consistent communication throughout your project. We'll be readily available to answer your questions and keep you informed on every step.

Flexible approach

Our approach is flexible to accommodate your needs. Whether you require assistance with a single project or seek a long-term partnership, we're happy to work on projects of any size.

Design strategy

We'll collaborate closely with you to understand your goals. This collaborative approach allows us to design a solution that perfectly meets both your and your audience's needs.

All needs covered

We offer comprehensive product support and maintenance, handling everything from infrastructure management and bug fixes to ongoing development. We've got you covered – all your product needs are in good hands.

Success stories

Receipts and rewards web app
2000+sign-ups in the first week
2Xincrease in customer purchase frequency
25% boost in avg. purchase value
logo of retail loyalty program app

Incredibly simple and easy to use app. Exactly what we were looking for.

Photo of Nuala C.
Nuala C.Director, BrandFire
Flag of Ireland
Ireland
Case Study of loyalty and rewards web and mobile app
14 weekszero to launch
100+product purchase receipts in 1st month
25%increase in average order value
logo of Loyalty and rewards web and mobile app Instantor

They provided ideas that we hadn't really thought of, which helped our program standout.

Photo of Nuala C.
Nuala C.Director, BrandFire
Flag of Ireland
Ireland

We craft loyalty apps that drive engagement & results

Rewards & Offers

Tailor rewards and promotions based on individual preferences and behavior, driving higher redemption rates and customer satisfaction.

Gamification & Incentives

Implement engaging game mechanics and challenges to motivate participation, boost activity, and increase loyalty program value.

Data-Driven Insights

Leverage user data analytics to understand customer behavior, optimize program performance, and personalize experiences for maximum impact.

Seamless Integration

Ensure smooth integration with existing systems (POS, CRM, etc.) for efficient data flow and streamlined program management.

Security & Compliance

Prioritize robust security measures and compliance with data privacy regulations to protect user information and build trust.

Scalability & Future Growth

Design your app with scalability in mind, allowing for future feature additions and program expansion as your business grows.

RaftLabs Soars as Clutch Champion & Global Award Winner!

Industry accolades, client satisfaction - it's a winning combination! Earning both the Clutch Champion and Global Award in 2023, RaftLabs is proud to be recognized for exceptional custom software development and exceeding client expectations on a global scale.

Clutch Global Fall 2023
Clutch Champion Fall 2023

Other industries

Start with zero risk, no obligations engagement.

Partner with a loyalty software company that specializes in creating SaaS, AI, and web and mobile solutions to enhance customer retention and satisfaction.

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Still curious?

  • What is loyalty app?

    A loyalty app is a digital tool businesses use to reward customers for their purchases and interactions. Available through a website or mobile app, it helps businesses engage and retain their customers. A customer loyalty program app can be customized to fit a business’s specific needs and goals, offering features like point tracking, rewards, and exclusive offers to enhance customer satisfaction and loyalty.

  • What is a native loyalty app, and how does it benefit businesses?

    A native loyalty app is a mobile application designed specifically for platforms like iOS or Android. It offers seamless performance and a user-friendly experience, helping businesses engage customers and build loyalty.

    With a native loyalty app, businesses can:

    • Deliver personalized rewards and promotions.

    • Improve customer retention through a smooth, engaging interface.

    • Collect valuable insights into customer behavior for better decision-making.

  • What are digital loyalty programs?

    Digital loyalty programs track and reward customer purchases using online platforms or apps. They're easy for both businesses and customers to use, making it simple to access rewards and updates.

  • Why is loyalty app design important?

    A good loyalty app design makes it super easy for customers to use. When an app is simple and clear, customers can quickly earn and use rewards, making them more likely to stick with your brand.

  • What are loyalty program platforms?

    Loyalty program platforms are tools that businesses use to manage their loyalty programs. They help create, track, and improve rewards and customer engagement.
    Some popular platforms include:

    • LoyaltyLion: Integrates with e-commerce platforms for flexible rewards.

    • Smile.io: Known for its easy setup and reward options like points and VIP programs.

    • Yotpo Loyalty: Works with reviews to boost customer engagement.

    • FiveStars: Combines loyalty programs with marketing to increase customer retention.

  • How to build customer loyalty online?

    Building customer loyalty online requires a strategic approach. Here’s how you can get started:

    1. Create a Loyalty App for Business
      Develop a custom loyalty app tailored to your business needs. Ensure it offers appealing rewards and incentives that encourage repeat purchases.
    2. Offer Exclusive Rewards
      Keep customers engaged by providing personalized deals, exclusive discounts, and early access to new products or services.
    3. Monitor and Improve
      Regularly assess your loyalty program’s performance. Use customer feedback to refine the app and ensure it continues to meet their expectations.
    4. Schedule a Free Consultation
      Ready to build your own loyalty app? Contact us today to discuss your goals and start designing a program that fits your business perfectly.

    Let’s create a loyalty program that keeps your customers coming back!

  • How much does it cost to build a loyalty app?

    The cost of loyalty app development varies based on the app's features:

    • Basic App: US $15,000 to US $20,000

    • Intermediate App: US $20,000 to US $30,000

    • Advanced App: US $30,000+

    Want to know more? Check out our Pricing Page for details!

  • Are loyalty programs effective?

    Yes! Loyalty programs are very effective because they encourage customers to buy more and stick with your brand. Offering rewards in real-time through an app makes the experience fun and keeps customers coming back.

  • How to create a customer loyalty program?

    To increase customer loyalty, consider implementing a well-structured loyalty program.

    • Start with clear goals (like rewarding repeat purchases or referrals).

    • Build a points or rewards system that fits your customers’ preferences.

    • Promote your program through various channels.

    • Regularly assess and improve the program.

    Need help getting started? Visit our Portfolio for inspiration!

  • Can loyalty programs increase customer loyalty?

    Yes, loyalty programs are great for building stronger relationships with customers. By rewarding them for repeat purchases and offering exclusive perks, customers feel valued and are more likely to return.

  • What is an example of a customer loyalty program app?

    Aldi Fest is a customer loyalty software developed by RaftLabs for Aldi Ireland. Creating loyalty software allows users to earn points for making purchases at Aldi stores, which can then be redeemed for rewards such as discounts, vouchers, and festival tickets.

    The Aldifest loyalty app also includes features such as:

    Receipt scanning: Users can scan their receipts in the app to earn points.

    Rewards catalog: Users can browse the rewards catalog and redeem their points for discounts, vouchers, and festival tickets.

    Notifications: Users can receive notifications about new rewards, promotions, and events.

    Personalization: Users can personalize their app experience by adding their favorite products and stores.

  • How to build customer loyalty in retail?

    To build loyalty in retail, create a loyalty app that offers rewards, exclusive deals, and personalized experiences. Regularly check how the app is working and improve it based on customer feedback. This makes customers feel valued and encourages repeat visits. Contact us for top-tier loyalty app development at the best budget.

  • What is loyalty software integration?

    Loyalty software integration involves connecting loyalty program software with other business systems, such as CRM or POS systems. This integration ensures seamless data flow and enhances overall efficiency.

  • What is customer loyalty software?

    Customer loyalty software helps businesses manage and track loyalty programs. It encourages repeat business by rewarding loyal customers.

  • How does a loyalty app design benefit my business?

    A good design makes it easy for customers to use the app and stay engaged. A seamless experience encourages them to keep coming back, increasing customer retention and brand loyalty.

  • How can custom app development benefit my loyalty program?

    Custom app development means you get a loyalty app that fits your business perfectly. You can add unique features that align with your brand and enhance the customer experience.

  • What is customer activity tracking in a loyalty program?

    This feature tracks customer purchases and interactions with your brand, helping you personalize offers and rewards based on their behavior. It makes your loyalty program more relevant and engaging.

  • How does a personalized loyalty program work?

    A personalized loyalty program uses customer data to tailor rewards and offers. This approach makes customers feel valued and understood, leading to higher engagement and satisfaction.

  • What features should I look for in loyalty management software?

    Key features of a loyalty management software must include easy reward tracking, customer segmentation, personalized offers, integration capabilities, and robust reporting tools. These features help manage and optimize your loyalty program effectively.

  • What is an enterprise loyalty platform?

    An enterprise loyalty platform is a comprehensive solution designed for large businesses. It offers advanced features like multi-channel support, scalability, and deep analytics to manage complex loyalty programs.

  • How can enterprise loyalty software benefit my business?

    Enterprise loyalty software helps large businesses streamline their loyalty programs, providing advanced tools for customer engagement, personalized rewards, special offers and detailed analytics. This leads to improved customer retention and increased sales.

  • What are reward programs?

    Reward programs are initiatives implemented by businesses as part of their marketing strategy to incentivize and reward customers for their loyalty and engagement. These programs typically offer various benefits such as reward points, discounts, exclusive offers, or free products/services based on customers' purchases or actions. The goal is to encourage repeat business, increase customer retention, and foster a positive relationship between the business and its customers. Reward programs are commonly used in retail, hospitality, e-commerce, and other industries to enhance customer satisfaction and drive sales.

  • What are some of the most successful rewards programs?

    Determining the single most successful rewards program can vary based on industry, region, and customer demographics. However, several widely recognized programs are often cited for their effectiveness:

    1. Starbucks Rewards: Known for its simplicity and tiered membership levels that offer personalized rewards, free drinks, and special promotions based on purchases.
    2. Amazon Prime: Although broader than just a rewards program, Prime offers benefits like free shipping, streaming services, and exclusive deals, contributing to high customer retention.
    3. Sephora Beauty Insider: Offers a tiered rewards system with points that can be redeemed for beauty products, exclusive sales, and experiences, encouraging frequent purchases.
    4. Nike Plus Membership: Provides members with exclusive products, early access to new releases, personalized training programs, and other benefits tailored to athletes.
    5. Costco Membership: While primarily a subscription-based model, Costco offers discounts, exclusive events, and rewards on purchases, driving customer loyalty through value and savings.

    These programs are successful due to their ability to cater to customer preferences, provide tangible benefits, and create a sense of exclusivity and appreciation for members.


  • How can push notifications benefit my loyalty program?

    Push notifications are essential for keeping loyal users informed about new rewards and promotions, driving engagement and retention. By integrating push notifications into your app, you can effectively communicate updates and incentives to customers.

  • Why should I choose a digital loyalty card over a physical card?

    Digital loyalty cards offer convenience and accessibility for loyal users, allowing them to carry and use their rewards on their smartphones. This eliminates the need for physical cards and creates an engaging user experience with seamless access to rewards.

  • What role does the development team play in creating a mobile loyalty app?

    A skilled development team manages everything:

    • From design to implementation

    • Ensuring the app meets business and customer needs

    • Handling updates and ensuring the app runs smoothly

    Need a development team? Contact us for a consultation.

  • How do I choose a loyalty app development team?

    Choosing the right loyalty app development team is crucial. Consider their expertise, technology stack, customization capabilities, communication skills, and support offerings. RaftLabs specializes in developing the right rewards and loyalty software for your business. We help you create a custom platform tailored to your well-structured loyalty program. Using cutting-edge technology, we ensure that your app thrives in the competitive market.

  • How can mobile loyalty app development enhance customer engagement and retention?

    Mobile apps give customers easy access to rewards and personalized offers. You can send notifications to keep them engaged and use customer data to create targeted offers, boosting engagement and loyalty.

  • What factors influence loyalty app development time?

    Several factors affect the development time of a loyalty app:

    • Complexity: Advanced features and intricate loyalty program mechanics can extend development timelines.

    • Platform: Developing for multiple platforms (iOS, Android) requires additional time for platform-specific adaptations.

    • Design: Detailed UI/UX and complex user interfaces increase development time.

    • Integration: Connecting with CRM systems or payment gateways adds to the development timeline.

    • Testing: Thorough testing across devices and scenarios ensures reliability.

    • Additional Features: Incorporating extra functionalities can further extend the development process.

    RaftLabs typically takes 12-14 weeks to develop a basic rewards and loyalty software, depending on project specifics.


  • How can we reduce mobile loyalty app development costs?

    Plan carefully and focus on essential features to reduce mobile loyalty app development costs. Use existing mobile loyalty solutions to speed up development. Keep the design simple and user-friendly for app users. Use cutting-edge technology to optimize performance and lower maintenance costs. Work with an experienced mobile loyalty app development team/loyalty app developers to avoid extra expenses and ensure efficient development of a mobile solution for a well-structured loyalty program. When app development time increases, especially in complex loyalty app development, costs typically rise. So efficient planning and execution must be done for the entire project.

  • How to make a loyalty card for business?

    Creating a loyalty card program for your business can significantly boost customer engagement and retention. As an app development company, we help businesses digitize their loyalty programs for maximum convenience and impact. Here’s how we approach it:

    1. Understand Your Needs

    We start by understanding your goals—whether it’s driving repeat purchases, increasing average spend, or building brand loyalty. This helps us tailor the solution to your business.

    2. Craft a Seamless System

    Our team can develop a points-based or tiered loyalty system that aligns with your offerings. For example:

    • Points for Purchases: Customers earn points with every purchase and redeem them for rewards.

    • Visit-Based Rewards: Encourage repeat visits with a free item after a set number of transactions.

    3. Design User-Friendly Interfaces

    We create sleek, branded loyalty cards—whether physical, digital, or both. With digital solutions, customers can track their points and rewards directly on your app or website.

    4. Integrate with Your Business

    Our apps integrate seamlessly with your POS systems, ensuring rewards are automatically tracked and redeemed without hassle.

    5. Ensure Data Insights

    We provide tools to monitor customer behavior, track program performance, and fine-tune rewards based on real-time data.

    6. Promote Through Digital Channels

    Through integrated notifications, email campaigns, and social media, your loyalty program gets the visibility it needs to thrive.

    We specialize in building apps that make loyalty programs efficient and engaging, helping businesses create lasting connections with their customers.

  • Do I need a developer to implement an open-source loyalty program?

    While some open-source loyalty programs are user-friendly and may not require extensive technical expertise, having a developer on your team is highly recommended for installation, customization, and integration with your existing systems.

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