Centralised App For Food Order Management
An app transformed the management of various food delivery services, leading to a 3x growth in revenue.
How We Built a Centralized Food Order System for Restaurants in Indonesia
Indonesia's booming food delivery scene presented both opportunity and chaos for restaurants. Juggling multiple apps, managing menus, and tracking orders across platforms were major pain points, hindering efficiency and insights.
Gula offers a unified hub for all online food delivery app partners. It helps restaurants streamline operations, gain real-time data, and optimize menus, boosting both efficiency and customer experience.
Platforms
Web and Tablet App
Duration
16 weeks
Industry
Food and Beverages Sector / Hospitality
RaftLabs' cloud engineering team dove into Gula's development, architecting a scalable and efficient platform for restaurant success.
Frontend with React
UI Design with AntDesign
Backend using Node.js
Partnership Goal
To collaborate with restaurant and outlet owners to improve their operational efficiency and customer experience through the implementation of Gula's unified platform.
Before
- Juggling multiple food delivery apps
- Missed orders
- Time-consuming updates across platforms
After
- Manage all delivery services in one place
- Never miss an order
- Real-time data for better decisions
Team Formation
Our dedicated team of 9 skilled engineers, with diverse expertise in frontend, backend, and mobile development, tackled the development of the centralized app for food order management. Led by a project manager, they collaborated seamlessly to overcome challenges like real-time order tracking and data integration. Leveraging the insights of a product owner and a business analyst, the team delivered a robust and user-friendly solution that has empowered restaurants to streamline their operations and improve efficiency.
to launch MVP version
generated during initial launch phase
order errors
Our partnership
RaftLabs partnered with a visionary B2B platform to revolutionize the food tech industry in Indonesia. Recognizing the challenges of managing multiple online delivery partners, we began researching and planning food ordering systems and apps in Indonesia to develop a robust solution.
Our dedicated team, guided by stakeholders' vision, tackled key challenges and built a user-friendly interface using React, AntDesign, Node, and Flutter, allowing restaurant owners to operate with a single platform for managing orders, menus, and promotions.
We solved the below challenges while building the centralized app for food order management. Here's how:
Seamless Integrations
We connected Gula to POS systems and delivery partners like GoFood and GrabFood, eliminating the need for multiple apps. Order management became a breeze!
Real-time Tracking
No more waiting! We ensured instant order updates, allowing restaurants to manage deliveries efficiently and avoid confusion.
Flexible Menus
We built a system that adapts to any menu format, making it easy for Gula to manage their offerings across platforms. Consistency guaranteed!
Intuitive Interface
Our user-friendly app, built with cutting-edge technology, simplifies everything for restaurant owners. Manage orders, menus, and promotions from one place. And, all order details and customer information seamlessly flow to a single kitchen printer, ensuring efficient and error-free fulfillment.
RaftLabs elevated my ideas and brought them to life when everything seemed impossible.
CoFounder,Moka (acquired by Gojek) & Gula (acquired by Runchise)
Indonesia
What happened next
Gula is off to a flying start! In just a month, 50 restaurants have joined the platform, showing it's gaining popularity quickly. This fast growth means Gula is reaching its target audience: small and medium-sized businesses. By helping these restaurants manage their orders and promotions easier, Gula is setting them up for success.
Have further questions?
What are the biggest challenges in building a food delivery management app?
One major hurdle is ensuring seamless integrations with various food delivery platforms (like GoFood, and GrabFood) and Point-of-Sale (POS) systems. This requires careful API development and testing to guarantee smooth data flow. Additionally, real-time order tracking necessitates a robust backend infrastructure that can handle high volumes of data efficiently.
What are the benefits of using a centralized platform like Gula for restaurants?
Gula simplifies operations by consolidating order management, menus, and promotions across multiple delivery partners. This eliminates the need to juggle separate apps, saving restaurants significant time and minimizing errors. The real-time data analytics empowers businesses to optimize menus, promotions, and overall efficiency.
Can a similar app be built for other industries besides food delivery?
Absolutely! The core functionalities of Gula, like order consolidation, inventory management, and data visualization, can be adapted to various industries. For instance, a similar app could be beneficial for retail stores managing e-commerce platforms or appointment scheduling for salons or medical practices.
How long does it typically take to develop a food delivery management app?
The development timeline depends on the app's complexity and feature set. A streamlined app like Gula, focusing on core functionalities, could be built in around 4-6 months with a dedicated team. However, more complex apps with additional features might require a longer development cycle.
What technologies are essential for building a food delivery management app?
Common technologies used in such apps include:
Frontend: React.js for a user-friendly and responsive interface.
Backend: Node.js for efficient server-side operations.
Database: Cloud database for scalability and real-time data management.
UI Design: Frameworks like AntDesign can expedite the design process.
Considering building a food delivery management app or a similar platform for your business?
RaftLabs has extensive experience in developing B2B solutions and can guide you through the entire process. We'll work closely with you to understand your specific needs and build a customized solution that streamlines your operations and boosts efficiency. Contact us today for a free consultation and discuss how we can turn your vision into reality!
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