Industry-Specific Software Development Services | RaftLabs

Industry-specific software development. We know your domain before we write a line.

RaftLabs builds custom software across industries, from healthcare and fintech to hospitality and field services. Compliance requirements (HIPAA, GDPR, PCI) are scoped from day one, not patched in at the end. Fixed price. Working prototype in 3 weeks.

See our work
  • 14-day zero-obligation period
  • Weekly updates via Slack & Asana
  • Compliance built-in (HIPAA, GDPR, SOC2)

Across industries

Healthcare · Clinical

HIPAA-compliant patient portal with remote monitoring

20% faster decisions

Hospitality · Loyalty

SuperValu & Centra loyalty platform with receipt validation

1,062 users in 4 weeks

Logistics · SaaS

Multi-carrier shipping hub for Indonesian eCommerce

2k+ shipments yr 1

Restaurants · POS

Mobile ordering and kitchen management for restaurant chains

$10k+ txns in 15 days
Across all major sectorsSee all work

RaftLabs builds industry-specific software for healthcare, fintech, hospitality, logistics, retail, and 20+ other sectors. HIPAA and GDPR compliance built in. 100+ products shipped since 2020.

Companies we've built for

Vodafone
Aldi
Nike
Microsoft
Heineken
Cisco
Calorgas
Energia Rewards
GE
Bank of America
T-Mobile
Valero
Techstars
East Ventures
Products in production
100+
since 2020 across six continents
Weeks avg. to launch
12
fixed price, working prototype ready in week 3
Years in market
6+
Vodafone, Nike, Cisco, Aldi in our client list

Browse by sector

Every industry, one method: diagnose first, then build.

Healthcare & Medical

Healthcare

HIPAA-aware EHR integrations, patient portals, and clinical workflow tools for digital health startups and multi-location practices.

EHR integration scoped for 3 months because your team didn't anticipate what Epic's API actually exposes versus what the documentation promises?

Dental

Scheduling, treatment planning, charting, and HIPAA-compliant billing for single practices and multi-site dental groups.

Patients complete their treatment plan and don't return for their 6-month recall because the reminder system sends a generic postcard three months too late?

Mental Health

HIPAA-compliant teletherapy platforms, SOAP note documentation, outcome tracking, and crisis workflows for behavioral health providers.

Therapists spending 20% of their clinical hours on documentation because your notes system isn't built for mental health workflows?

MedSpa

Appointment booking, treatment records, membership programs, and marketing automation for MedSpa operators past generic tools.

Managing client records in one system, appointments in another, and loyalty points in a spreadsheet, with no single view of a client's history?

Physical Therapy

Patient scheduling, SOAP notes, exercise programs, outcome tracking, and insurance billing for PT clinics from single-site to multi-location.

Therapists spending 30 to 40 minutes per patient per day on documentation because your current system wasn't built for PT-specific SOAP notes, requiring free-text entry where structured clinical fields should be?

Pharma

GxP-aware platforms for clinical trial data, pharmacovigilance, regulatory submissions, and AI-assisted document workflows.

Clinical data collected across paper CRFs or disconnected systems with no single audit-ready source?

Senior Care

Care management, caregiver mobile apps, EVV compliance, and Medicaid billing for home care agencies and senior living operators.

Managing caregiver schedules in one system, care plans in paper files, and Medicaid billing in a third tool, with no live view of which visits were completed, which were missed, and which clients had a health change today?

Childcare

Enrollment, attendance, parent communication, and billing for childcare centres, with CACFP tracking and licensing compliance built in.

Tracking attendance on paper sign-in sheets, billing tuition in a spreadsheet, and sending parent updates via a group text with no single source of truth for any of it?

Veterinary

Appointment scheduling, SOAP notes, prescription management, boarding, and inventory for veterinary practices and multi-location groups.

Managing boarding availability, grooming bookings, and medical appointments in separate systems that don't communicate, leading to double-bookings, missed handoffs, and a front desk making calls to reconcile three calendars?

Commerce & Hospitality

Retail

Inventory management, POS, loyalty programs, and omnichannel operations for retailers who've outgrown what Shopify and Square can configure.

Running inventory across multiple locations in spreadsheets because your current system can't handle your product mix or location count?

Digital Commerce

Headless storefronts, subscription engines, marketplace platforms, and DTC infrastructure for brands that need more than off-the-shelf.

Hitting Shopify or WooCommerce limits on product configuration, B2B pricing, or multi-vendor logic and spending months on plugin workarounds?

Restaurants

POS, online ordering, table management, kitchen display, and loyalty, built for independent restaurants and multi-location groups.

Running reservations in one tool, loyalty in another, and online orders in a third, with no shared customer view?

Coffee Shops

POS with modifiers, mobile ordering, subscription coffee, and loyalty programs for independent cafes and growing chains.

Running your loyalty program on a stamp card app with no connection to your POS, so you have no idea which customers are actually driving repeat revenue?

Hospitality

Property management systems, direct booking engines, guest apps, and channel management for hotels, resorts, and serviced apartment groups.

Paying 15-20% OTA commission on bookings that could have been direct if your website had a booking experience and loyalty programme worth using instead of defaulting to Booking.com?

Travel

Booking engines, channel management, and revenue tools for hotels, tour operators, travel agencies, and OTAs.

Losing 15-25% of booking revenue to OTA commissions because you have no direct booking engine that converts?

Technology & SaaS

MarTech

Customer data platforms, loyalty systems, attribution tools, and personalisation engines for marketing teams with fragmented stacks.

Customer data fragmented across your CRM, e-commerce platform, loyalty system, and ad platforms with no unified profile?

Telecom

Billing systems, customer portals, and network management tooling for telecom operators, MVNOs, and telecom-adjacent businesses.

Billing errors and revenue leakage because your billing system can't handle your plan complexity or usage rating accurately?

Energy

Billing platforms, customer portals, and smart meter integrations for energy and utility operators carrying legacy system debt.

Legacy billing system failing to handle new tariff structures, every new product launch requires a workaround?

Media & Entertainment

Video platforms, CMS, audience engagement tools, and AI content workflows for media companies and streaming businesses.

Streaming infrastructure built on generic cloud without optimisation for media-specific delivery and latency requirements?

Professional Services

Project billing, client portals, CRM, and AI-assisted document tools for consulting firms, law firms, and accounting practices.

Tracking billable hours across multiple projects still happening in spreadsheets?

Staffing & Recruitment

Custom staffing software development for agencies, RPO providers, and recruitment tech companies. ATS, client portals, timesheet and payroll, compliance automation. Fixed cost.

Tracking candidates in spreadsheets with no shared pipeline and no record of where each person stalled?

Climate Tech

Custom climate tech software for carbon tracking, renewable asset monitoring, ESG disclosure, and climate risk analytics. Fixed cost, 10-16 week delivery.

Carbon accounting data scattered across facilities, subsidiary systems, and third-party providers, with no single source of truth that survives an independent audit?

Creator Economy

Custom platforms for creator monetisation, fan memberships, content paywalls, and unified creator analytics. Built for founders who need more than a third-party plugin stack.

Payouts calculated manually across subscription, tip, and pay-per-view revenue with no single ledger?

Home & Field Services

HVAC

Scheduling, dispatch, technician mobile apps, preventive maintenance, and quoting for HVAC contractors managing growing field teams.

Managing preventive maintenance schedules across hundreds of commercial customers in spreadsheets, with no automated reminder or dispatch workflow for the visits they've already paid for?

Plumbing

Job scheduling, field technician apps, work orders, quoting, and invoicing for plumbing businesses that need to move faster.

Dispatching technicians by phone and whiteboard with no real-time visibility into who is where, how long jobs are taking, or which calls need to be rescheduled?

Electrical

Scheduling, estimating, compliance certification tracking, and crew management for electrical contractors running complex jobs.

Chasing electricians for completed job cards and compliance certificates at the end of every week because your field team is still working from paper forms that come back incomplete or never at all?

Cleaning

Recurring bookings, staff assignment, route optimisation, and mobile apps for cleaning businesses from solo operators to franchises.

Dispatching jobs from a spreadsheet and chasing cleaners via text because your scheduling tool can't handle recurring bookings, route changes, and last-minute staff swaps at the same time?

Landscaping

Scheduling, recurring maintenance routes, proposals, crew apps, and equipment tracking for landscaping businesses with seasonal complexity.

Coordinating three or four crews on different recurring maintenance routes from a whiteboard and group chat, with no visibility into which jobs are running over and which properties got skipped because of rain?

Pest Control

Service routes, technician dispatch, chemical tracking, subscription management, and GPS monitoring for pest control operators.

Managing recurring quarterly, bi-monthly, and monthly service routes in a spreadsheet, with no automated scheduling or customer reminder system keeping customers on their treatment plans?

Moving

Move booking, crew dispatch, item tracking, Bill of Lading, storage management, and claims handling for moving companies.

Managing move inventory on paper BOL forms that get lost, are illegible by delivery, and give you no documented defence when a customer disputes whether an item left the origin in good condition?

Auto Repair

Repair orders, vehicle inspections, parts ordering, service history by VIN, and customer communication for auto repair shops.

Service advisors writing job cards on paper and chasing technicians across the shop floor for status updates?

Lifestyle & Wellness

Yoga & Fitness

Class scheduling, membership management, instructor tools, online streaming, and member apps for yoga and fitness studio operators.

Losing members after month two because there's no automated engagement workflow between classes to keep them connected to your community?

Sports & Fitness

Facility booking, membership management, athlete performance tracking, tournament tools, and fan engagement for sports businesses.

Managing court and lane bookings from a spreadsheet because your scheduling tool can't handle membership credits, peak pricing, and multi-sport availability at the same time?

Salon & Barbershop

Appointment booking, stylist management, loyalty programs, POS, and client history for salons and barbershops, single or multi-location.

Clients book with your best stylist once and then disappear because there's no automated re-booking workflow to bring them back at the right interval?

Photography

Booking, online galleries, client proofing, print ordering, and CRM for photography studios and event photography companies.

Sending clients a shared Google Drive folder and then tracking their selections via email because there's no proofing workflow in your delivery tool?

Events & Weddings

Venue booking, ticketing, guest management, vendor coordination, and day-of tools for event businesses and wedding venues.

Coordinating vendors, guests, and venues across email threads, spreadsheets, and separate apps with no single view of the event?

Pet Services

Booking for grooming, daycare, and boarding, with pet health records, staff scheduling, and loyalty programs for growing pet care businesses.

Taking grooming bookings over the phone because your online booking tool doesn't know that Max needs two hours not one, requires a muzzle, and has a skin condition your groomers need to know about before he arrives?

Coworking

Member management, desk booking, access control, billing, and occupancy analytics for coworking operators and flexible office providers.

Managing desk reservations and meeting room bookings across two locations in a spreadsheet while members email you for access updates?

Don't see your industry?

That's often the most interesting conversation we have.

What clients say

Rated 4.9 on Clutch. Here's what clients said.

Three-year average engagement. Founders and operators describing the work in their own words. No marketing varnish.

Niccolo Pescetelli
Niccolo Pescetelli
Co-founder & Director, PSi

Working with RaftLabs felt like having an extension of our own team. They're extremely nimble and responsive, adapting quickly to changing startup needs. I highly recommend them, especially for small and mid-sized companies.

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Why RaftLabs

Why Businesses Choose RaftLabs for Industry Software

No handoffs. No disappearing after launch. We stay for what comes next.

  1. 01

    Only what you need

    Every feature ties to a specific business goal. You get what you need to launch. Not a bloated spec that takes twice as long and ships half-baked.

  2. 02

    We show up

    Production fire at 11pm? We're there. We take ownership, fix fast, and keep your business running when it matters. No hiding behind tickets.

  3. 03

    Expert, not yes-men

    If the idea won't work, we say so before a line of code is written. Honest advice saves you more than a team that nods along.

Industry Software Development FAQs

RaftLabs builds software across 24+ industries including healthcare, fintech, hospitality, retail, logistics, real estate, legal, education, field services, and wellness. Each engagement starts with the operational problem -- what breaks, what's manual, where the inefficiency is -- before any code is written. We've shipped 100+ products since 2020 across these sectors, which means we recognise common patterns quickly and adapt to the compliance requirements, integrations, and user expectations your industry demands.
Yes. Healthcare applications we've built are HIPAA-compliant, covering data encryption at rest and in transit, access control and audit logging, business associate agreement (BAA) requirements, and minimum necessary data principles. GDPR-compliant products we've shipped for UK and European clients address consent management, data subject rights, lawful basis documentation, and data residency requirements. Compliance architecture is scoped into the system design from day one -- not added at the end. If your industry has additional requirements beyond HIPAA and GDPR (SOC 2, PCI DSS, FERPA), we identify them during discovery and design the data model and infrastructure accordingly.
Most projects run 12-16 weeks from kickoff to production launch. A focused single-workflow application -- appointment booking, member management, inventory tracking -- typically takes 10-12 weeks. A multi-module platform with third-party integrations, compliance requirements, and multiple user roles typically takes 14-18 weeks. Timeline depends on the complexity of the data model, the number of external system integrations, and the compliance scope. We deliver a working prototype within 3 weeks so you can validate the direction before committing to the full build. Fixed-cost delivery means scope and timeline are agreed before development begins.
Off-the-shelf industry platforms are the right choice when your workflow matches the platform's assumptions -- which is true for many standard operations. Custom software is the right choice in four situations: your process has complexity the platform can't configure; you need integrations the platform doesn't support; you're building a software product to sell to others in your industry; or the platform's per-seat pricing becomes more expensive than maintaining a custom build at your scale. We're direct about this in our scoping conversations -- if a configured platform would handle your requirements, we'll tell you.
Discovery starts with the operational reality, not the technology. Before any design or development work begins, we spend time understanding how the operation runs: what triggers each workflow, what data each role needs, where the manual steps are, and what happens when things go wrong. The underlying software problems across industries -- scheduling, billing, access control, notifications, reporting -- have more in common than the surface-level domain differences suggest. We ask the right questions, read the compliance requirements that apply to your sector, and bring in context from previous work in adjacent industries. By the end of discovery, we can speak your operational language.
Yes. Integration with existing systems is a standard part of most projects. We've integrated with EMR systems (Epic, Athenahealth, practice management platforms), property management systems, ERP platforms (SAP, NetSuite, and custom internal systems), payment processors, access control hardware, CRM tools, and a range of industry-specific APIs. The approach depends on whether the target system exposes a standard API, an HL7/FHIR interface, a proprietary SDK, or requires a middleware layer. We scope the integration complexity during discovery because it has a direct impact on the timeline and cost. If integration requires a vendor API access or partner certification, we identify that dependency early.
Post-launch, we provide a stabilisation period during which we monitor the application, resolve issues that surface in production, and handle adjustments that come from real-world usage. Ongoing support is structured as a maintenance retainer: a fixed monthly engagement covering bug fixes, minor feature additions, dependency updates, and infrastructure monitoring. Clients who want to keep building -- adding modules, integrating new systems, or expanding to additional locations -- typically move into a continuing development retainer where we operate as an embedded team. The retainer model is transparent: a fixed monthly cost for a defined scope of work.

Work with us

We've shipped across industries. Which one is yours?

Every industry has a process bleeding money or time. Most clients come to us when off-the-shelf tools stop working for them. Tell us what's broken. We respond within 1 business day with an honest take on scope, cost, and whether custom software is the right fix.

  • Scope and cost agreed before work starts. No surprises. No obligation.
  • Working prototype within 3 weeks of kickoff.
  • Pay by milestone. You see progress before each invoice.
  • 60-day post-launch warranty. Bug fixes, UI tweaks, and deployment support. No retainer.
  • All conversations are NDA-protected.