AI Voicebot Development Company
Tired of missed leads and slow response times? Build AI voicebots that convert conversations into revenue
At RaftLabs, as an AI voicebot development company, we design voicebots to bring a human touch to your customer assistance, which give instant answers, qualify leads, and scale support without hiring more agents.
Expertise in conversational AI and NLP/NLU modeling
Skilled in NLP intent classification and routing
Expertise in conversational AI and NLP/NLU modeling
Top Rated Agency on Sortlist
We are Clutch Global winners for 2024!
Best Company to
work with by GoodFirms
Our AI Voicebot Development Services
Custom AI Voicebot Development
We build AI voicebots tailored to your business goals, using real customer data to ensure smooth and natural conversations.
Your bot handles FAQs, support, and lead generation, enhancing engagement and reducing the team's workload.
What’s included:
Voicebot architecture and conversation flow design
Custom NLP training for domain-specific use cases
Context-aware conversation handling
Scalable deployment setup
AI Voicebot Integration
We plug the voicebot directly into your tools. Your customers connect through various channels, and we integrate and connect your voicebot to each channel.
You skip manual setups and get instant value with smooth API connections and system compatibility, ensuring consistent and accessible support across every touchpoint.
What’s included:
CRM integration (Salesforce, HubSpot, Zoho, etc.)
ERP and database connectivity
Integration with IVR and telephony platforms
Website and mobile app voicebot embedding
Smart device and IoT connectivity
Unified multi-channel management
AI Voicebot Fine-Tuning
Your voicebot keeps getting smarter. We enhance your existing voicebot by refining its performance, improving accuracy, and adapting it to evolving business needs.
We use real conversations to fine-tune replies, update logic, and boost accuracy for better results over time.
What’s included:
Review and optimization of conversation flows
Retraining NLP models with new data
Accuracy and intent recognition improvements
Ongoing performance monitoring and updates
Conversational AI Development
Our team develops advanced NLP models that help your voicebot listen, understand, and respond in real time.
This ensures your users receive quick, meaningful assistance without navigating long menus through conversational AI development.
What’s included:
Natural Language Understanding (NLU) models
Multi-language and multi-accent support
Context-based conversation handling
Continuous model training and improvement
Voice Assistant Development
We build voice assistants for Alexa, Dialogflow, and other platforms. You give customers hands-free, voice-first experiences that feel intuitive and easy.
These AI voice assistants enhance accessibility and improve day-to-day user engagement and are designed for mobile, web, and smart devices.
What’s included:
Custom skill & action development for Alexa, Google Assistant, and Dialogflow
Voice UI/UX design with conversation flow mapping
Integration with APIs, CRMs, and third-party services
Multi-device support (smart speakers, mobile apps, IoT devices)
Testing, certification, and publishing on voice platforms
Types of AI Voicebots We Build
Customer Interaction Bots
- Customer Service & Support Bots
- Conversational Voice Bots
- Multilingual Voice Bots
- AI-Assisted Voice Bots
Sales and Growth Bots
- Lead Qualification & Sales Bots
- Transactional Voice Bots
- Outbound Sales Engagement Bots
- Upsell and Cross-sell Bots
- Cart Recovery Voicebots
Internal Operations Bots
- Internal Process & Helpdesk Bots
- Agent Assist AI Voicebots
- Knowledge Base Access Bots
- Task Management Voicebots
- Employee Training Bots
- Internal Reporting Bots
Task Automation Bots
- Appointment Scheduling Voice Bots
- Order Tracking and Status Bots
- Survey and Feedback Bots
- Reminder and Notification Bots
- Loyalty and Rewards Update Bots
Healthcare and Wellness Bots
- Symptom Checker Voicebots
- Medication Reminder Bots
- Mental Health Companion Bots
Build AI Voicebots To Transform Customer Experience
Leverage advanced AI voicebots to make every interaction feel natural, personal, and trustworthy.
Our AI Voicebot Development Process
We follow a step-by-step approach that keeps you in control from the first idea to final launch. Our process helps you move faster, reduce risks, and build a AI powered voicebot that fits your users, your systems, and your business goals perfectly.
Discovery & Requirements Gathering
We begin with a product discovery service, or a discovery call, to understand your business goals, target audience, and problems you want to solve with a voicebot.
Together, we define your voicebot’s purpose, whether it’s for customer support, lead generation, scheduling, or another use case.
We gather details on your existing systems, required integrations, supported languages, and any specific use cases as per your needs.
Deliverables:
Project brief with clear objectives
Initial project roadmap
Requirements document
Design and Prototyping
Our team maps out the end-to-end user journey and designs practical, user-centric voicebot scenarios based on your business needs.
We create wireframes or prototypes to visualize how users will interact with the voicebot across different scenarios.
Deliverables:
UX wireframes or prototypes
Conversation flow diagrams
Use case documentation for development reference
Tech Stack Selection & Architecture
We select the right tools, AI platforms for NLP, speech recognition, and text-to-speech, based on your requirements and budget.
Our team defines a scalable backend architecture, secure APIs, and databases needed for voicebot functionality.
Together, we finalize decisions on speech recognition, natural language understanding, and analytics tools.
Deliverables:
Technology stack recommendation
Technical architecture document
Integration plan with timelines
AI Model Training & Voice Assistant Setup
We create training data using your existing FAQs, chat transcripts, or simulated conversations.
Our developers integrate advanced NLP engines, test real-world scenarios, and fine-tune the bot’s understanding of a wide range of user inputs.
Voicebots are configured with the right voice tone, responses, as per business and user requirements.
Deliverables:
Trained AI/NLP models
Working prototype of your voicebot
Test results for speech recognition and NLP accuracy
Agile Development & Iteration
We'll build the voicebot in iterative cycles, starting with core features and expanding. We'll build specific functionalities in each iteration, allowing you to see tangible progress regularly.
We'll hold review meetings to gather your feedback on the developed features.
Deliverables:
Voicebot MVP with real interaction capability
Testing & Quality Assurance
We conduct comprehensive testing, including functional, usability, performance, and accuracy tests across devices and platforms.
User acceptance testing (UAT) is done with you or your team to ensure the bot meets your standards and expectations.
Bugs, edge cases, and improvements are handled in fast feedback loops with your input.
Deliverables:
Test cases and reports
Updated flows and improvements based on feedback
Deployment & Launch
We deploy the voicebot to your chosen platforms (web, mobile, or voice assistants) and connect it with your business systems.
Our team provides training and documentation to help your staff manage and monitor the bot.
Deliverables:
Live, fully integrated voicebot
Deployment documentation
Ongoing Support & Optimization
After launch, we monitor usage, collect analytics, and gather user feedback to identify areas for improvement.
We implement updates and add new features as your needs evolve, ensuring your voicebot stays effective and relevant.
Based on analytics, we continue optimizing and supporting your voicebot post-launch for long-term success.
Deliverables:
Regular Performance check
Regular optimization updates
Key Features of AI Voicebots We Build
Natural Language Processing (NLP)
- Understand real language, emotions, and context
- Make conversations feel natural, smooth, and personal
- Help customers feel like they are speaking to a real human
Multilingual and Omnichannel Support
- Work across phone, web, and apps seamlessly
- Respond to users in their preferred language (English, Spanish, Hindi, etc.)
- Break language barriers and reach a wider audience
Personalization Based on User History
- Remember user preferences and past interactions
- Make every conversation faster, easier, and more meaningful
- Help your business build customer trust naturally
Real-Time Analytics and Reporting
- Track conversations and measure engagement in real-time
- Identify areas for improvement quickly
- Make smarter, data-driven decisions every day
Secure and Compliant Architecture
- Protect sensitive customer information with strong encryption
- Secure voice commands and personal details
- Keep user privacy intact during every interaction
Self-Learning and Adaptation
- Improve voicebot performance automatically over time
- Learn from every user interaction without manual updates
- Deliver smoother, smarter conversations as you grow
Build intelligent voicebots tailored to your business needs.
Why Choose RaftLabs for AI Voicebot Development
As a top AI Voicebot development company, we don’t just build voicebots, we focus on building tools that solve real problems, drive efficiency, and scale with your business.
When you choose RaftLabs, you're choosing a team that builds with purpose, clarity, and scale in mind.
Here's what makes us the right partner for your AI voicebot journey:
AI Technology Expertise
We bring deep experience in AI technologies, voice, and natural language processing.
We design voicebots that fit into real business operations, a solution that works in your environment and understands your users' language and intent.
Tailored AI Solutions
We know every business is different, so we build your voicebot around your specific goals.
Whether it's reducing support calls, improving lead handling, or automating internal workflows, to save time and increase efficiency from day one.
Fast, Agile Development Process
We follow a sprint-based approach to keep the project moving without long delays.
You get early access to working prototypes and clear opportunities to test a product that improves with your feedback.
Seamless Integration Capabilities
We ensure your voicebot connects with the tools you or your team already use.
whether it’s your CRM, support platforms, calendar app, or internal APIs. We handle the technical lift so you don’t have to.
Built for Scale and Performance
We design your voicebot scale in mind, so that it won’t slow down or break as your business grows.
From cloud infrastructure to load handling, we ensure long-term stability and performance.
Collaborative, Transparent Partnership
We treat your business like our own. From weekly standups to shared progress trackers, we work closely with you or your team and keep you informed at every stage of the process.
What Our Clients Say About Us
What distinguished RaftLabs from other providers was their fantastic ability to build real-time engagement-based products.
CEO & Co-Founder,People Supported Technologies
United Kingdom
zero to launch
in real-time audio discussions
All of the sprints were completed on schedule and on budget. We highly recommend Raftlabs!
Entrepreneur at Aggie Technologies
USA
engaging content modules
daily active users
Incredibly simple and easy to use app. Exactly what we were looking for.
Director, BrandFire
Ireland
sign-ups in the first week
increase in customer purchase frequency
RaftLabs elevated my ideas and brought them to life when everything seemed impossible.
CoFounder,Moka (acquired by Gojek) & Gula (acquired by Runchise)
Indonesia
to launch MVP version
generated during initial launch phase
RaftLabs has been an exceptional partner. From the start, they became more than just a service provider —they embraced our vision with their expertise and dedication. We're proud of the result.
CoFounder & CEO , Sekou
West Africa
concept to launch
students can be supported per school
Benefits of AI Voicebot Software Development With Us
Reduce Operational Costs
Automate high-volume queries and simple tasks so your team can focus on work that matters.
Enhance Customer Satisfaction
Give instant answers and keep support available 24/7. Customers feel heard, not ignored.
Improve Agent Productivity
Voicebots handle the repetitive stuff. Your agents handle the complex cases with more time and less burnout.
Scale Support Without Hiring
Handle thousands of calls without needing thousands of people. Growth doesn’t come with extra headcount.
Stay Consistent and Compliant
Every reply matches your brand voice and follows compliance standards. No slip-ups, no surprises.
Turn Conversations Into Insights
Understand what your customers are asking. Improve service, fix gaps, and build better products using real data.
Always Available
Your bot never sleeps. Whether it’s a late-night query or a weekend request, your voicebot is always on.
Rich Responses
Your voicebot can speak, send a follow-up message, or share a file — all in one conversation.
Shorten Sales Cycles
Voicebots qualify leads, answer questions, and guide prospects; all in real time. You move deals forward faster without waiting for human follow-ups.
Our AI Software Development Case Studies
Let’s Build a Voicebot That Works Like Your Best Team Member
Talk to us to automate support, reduce costs, and improve user experience.
Technologies We Use for AI Voicebot Development
Industries We Offer AI Voicebot Development Services
Healthcare
AI voicebots help clinics, hospitals, and telehealth providers automate routine patient communications, which reduces pressure on staff and improves patient engagement.
How AI Voicebots Help:
Appointment scheduling and reminders,
post-visit follow-ups,
prescription refills,
24/7 voice support
Hospitality and Travel
For travel agencies, airlines, and hotels, AI voicebots assist travellers without relying on large support teams.
How AI Voicebots Help:
booking updates
itinerary changes
check-in processes
Multilingual customer support
Banking & Financial Services
Voicebots provide secure, conversational support for Banking & Financial Services, reduce wait times while maintaining high standards of compliance and data privacy.
How AI Voicebots Help:
balance inquiries
fraud alerts
transaction details
service requests
Reliable 24/7 support
Media & Entertainment
AI voicebots can enhance how media companies, content platforms, and entertainment brands engage with your audience and help to scale communication.
How AI Voicebots Help:
Automated Subscriber Support
Content Discovery Assistance
Event & Ticketing Support
Internal Workflow Automation
Education & Online Learning
Voicebots help to automate student support for Schools, universities, and e-learning platforms without overloading admin teams.
How AI Voicebots Help:
course details
exam reminders
class schedules
application updates
24/7 Support for common queries
Retail and E-commerce
Voicebots can handle high volumes of customer interactions in the E-commerce & Retail industry without keeping shoppers on hold even during sales or peak seasons.
How AI Voicebots Help:
order tracking
product returns
common FAQs
Faster customer resolutions
Looking For Our Other AI App Development Services?
AI Chatbot Development
Enterprise AI Chatbots
AI Agent Development
Enterprise AI Solutions
Fintech AI Development
Ready to build something amazing?
Focus on growing your business while we build your AI voicebot — faster, smarter, and ready to engage.
Generate the master plan to fast track your product to launch
Frequently Asked Questions
How long does it take to build an AI voicebot?
Timelines vary depending on features and complexity. For most businesses, we deliver a working MVP in 6–8 weeks. Talk to our team to get a clear timeline tailored to your goals.
How much does it cost to build a voicebot?
The cost depends on the bot type, features, and integrations. A basic voicebot with 1–2 core features typically starts from $10,000. Schedule a free consultation or check our Pricing Page for details.
What are the key benefits of voicebot development for businesses?
The key benefits of voicebots are:
24/7 availability
Lower operational costs
Automation of repetitive tasks
Faster, personalized customer service
Improved team efficiency and satisfaction
Voicebots help your business scale without adding pressure on your team.
Is voicebot development suitable for small businesses?
Yes. Voicebots are a great fit for small businesses. They reduce staffing needs, automate support, and keep your business responsive 24/7 — even with a lean team.
What industries can benefit from voicebot development?
Voicebots are used across many sectors, including:
Healthcare
Finance & Banking
Education
Logistics
Marketing & Sales
Customer Support
If your business handles repetitive conversations, scheduling, or service requests, a voicebot can help.
