Technology partnerships · RMSCloud & Agora certified development partner

Certified partners for Agora and RMS Cloud. We ship the integrations.

Certified development partners for Agora and RMS Cloud. We build production integrations for real-time communication and hospitality management. Shipped and running.

See our work

Recent outcomes

Voice AI · Research

Text-based interviews converted to automated phone calls

6× deeper insights

AI Automation · Ops

Manual invoice OCR across 40+ gas stations

20k+ txns day one

Loyalty · Retail

SuperValu & Centra loyalty platform with receipt validation

1,062 users in 4 weeks

SaaS · Logistics

Multi-carrier shipping hub for Indonesian eCommerce

2,000+ shipments yr 1

4.9 / 5 on ClutchSee all work

Certified partnerships

Our partners

We hold certified partnerships with Agora and RMS Cloud. That means direct access to their engineering teams, technical roadmaps, and partner-level support. You get faster integrations and fewer surprises.

Agora

Real-Time Engagement Platform

Agora powers real-time voice, video, and interactive live streaming for apps with millions of users. Their APIs and SDKs let developers embed real-time communication features into web and mobile applications.

RMS Cloud

Property Management System

RMS Cloud is a cloud-native property management system for the hospitality industry. It handles operations, revenue, and guest experience with mobile check-ins, personalised communication, and loyalty rewards.

Proof

The numbers add up in your favour

Awards earned for the work we've shipped.: 25+

Talented people on our team and in your corner.: 50+

Client satisfaction rate across all published reviews.: 100%

What we build together

What we build with Agora and RMS Cloud

We've built production systems on both platforms, across healthcare, hospitality, and media. Not proofs of concept. Shipped products.

Agora implementation services

We specialize in integrating Agora's powerful real-time communication APIs into custom web and mobile applications. We've built HIPAA-compliant telemedicine solutions, interactive virtual classrooms, live streaming platforms, custom video conferencing with AI noise suppression, and live shopping experiences. Our team handles everything from SDK integration to UI customization across iOS, Android, and web platforms.

RMS Cloud integration expertise

We partner with hospitality businesses to implement and customise RMS Cloud's property management system. We build custom integrations with CRMs and payment gateways, branded booking engine customisations, guest portals with digital check-in, centralised dashboards for multi-property management, and faster payment workflows with RMS Pay. We help businesses get full value from their RMS investment with custom implementations.

Under the hood

What the implementation involves

01
API integration
Expert implementation of REST APIs, webhooks, and real-time data synchronization.
02
SDK implementation
Native integration across iOS, Android, Web, React Native, Flutter, and more.
03
Custom UI/UX
Beautiful, intuitive interfaces designed for your brand and user needs.
04
Cloud infrastructure
Deployment on AWS, Azure, Google Cloud, and other platforms. Built to handle growing traffic without rebuilds.
05
Security implementation
End-to-end encryption, authentication, and compliance management.
06
Analytics and reporting
Custom dashboards, business intelligence, and data visualization.

Case studies

Projects that started like yours

Building Online Booking Software and Keyless Technology for Serviced Apartments

72+Weekly self check-ins via mobile app

580+Active users on the new website within 2 months of rollout

7xGrowth in self check-ins after app launch

Working with RaftLabs has been amazing. The team is super responsive and quick to address our needs. They built a booking platform that's been a game changer for our team and our guests.

Paula CastroReservations Officer, City Break ApartmentsIreland

16 weeksfrom idea to launch

25% boostin brand sales

2x moreuser engagement

I was pleased with RaftLabs team's quality, consistency and execution.

Dr.J. Ayo AkinyelePresident, Co-Founder, Yeletech Security Inc & BoltUSA

1K+Total users acquired within the first 4 weeks

99.9%Uptime maintained since launch

1K+Total receipts processed and validated automatically

RaftLabs was outstanding at addressing our complex platform needs, delivering a stable, high-performance loyalty application that has been genuinely loved by the customers.

Nuala C.Director, BrandFireIreland

Centralised App For Food Order Management

16 weeksto launch MVP version

$ 2500+generated during initial launch phase

0%order errors

RaftLabs elevated my ideas and brought them to life when everything seemed impossible.

Grady LakshmonoCoFounder,Moka (acquired by Gojek) & Gula (acquired by Runchise)Indonesia

200+Practice sessions completed by learners in the first 60 days

~100Learners signed up and actively engaged in structured pathways

120+Feedback reviews submitted by creators during early usage

RaftLabs excelled in contemporary UI and delivered better high-fidelity wireframes. The team is culturally very strong, and they take a lot of pride in the quality of their work.

Gabe MoynaghCEO, TuneClubIreland

Beyond integrations

Services we offer

What clients say

Rated 4.9 on Clutch. Here's what clients actually said.

Three-year average engagement. Founders and operators describing the work in their own words. No marketing varnish.

Paula Castro

Ireland

Reservations Officer, City Break Apartments

Working with RaftLabs has been amazing. The team is super responsive and quick to address our needs. They built a booking platform that's been a game changer for our team and our guests.

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Common questions

: RaftLabs has shipped Agora and RMS Cloud implementations for clients across hospitality, healthcare, education, and entertainment. Our team includes certified experts who have deployed real-time communication features for apps serving millions of users and integrated property management systems for hospitality groups. We stay current with platform updates, best practices, and new features so our clients always have the latest capabilities.
: Yes. We connect Agora and RMS Cloud with most existing systems: CRM platforms (Salesforce, HubSpot, custom), payment gateways (Stripe, PayPal, custom processors), accounting software (QuickBooks, Xero, SAP), marketing automation tools, custom databases and legacy systems, and third-party APIs. We audit your tech stack first and design integrations that fit your existing workflows, not disrupt them.
: Timelines depend on project scope. A basic Agora video integration takes 2-4 weeks. A full RMS Cloud deployment with custom integrations takes 8-12 weeks. We start with a discovery phase to map your requirements and give you a detailed timeline. Bi-weekly sprints mean you see working software before the full project is done.
: Yes. Our support packages cover monitoring, maintenance, updates, and tuning. That includes technical troubleshooting, feature additions, platform updates, performance work, and user training. We work as long-term partners and keep your solution performing as your business grows.
: We've successfully implemented these platforms across diverse industries: Healthcare (telemedicine platforms, remote patient monitoring with video consultations), Education (virtual classrooms, online training platforms with interactive features), Hospitality (hotels, resorts, vacation rentals, campgrounds with integrated communication), Enterprise (internal communications, customer support with live video), E-commerce (live shopping experiences, virtual consultations), and Entertainment (social platforms, live streaming, gaming communities). Our team adapts to industry-specific requirements including compliance (HIPAA, GDPR), security standards, and unique workflow needs.
: Yes. Agora and RMS Cloud cover the standard cases out of the box. For custom needs, we build: custom UI/UX, specialised workflows, advanced analytics dashboards, AI features (agents, RAG retrieval, voice AI on top of platform data), custom reporting tools, and unique integrations.
: We offer flexible engagement models to suit your needs: Fixed-Price Projects (ideal for well-defined scopes with clear deliverables and timelines), Time & Material (perfect for evolving projects where you need flexibility to adjust scope), and Dedicated Team (get exclusive developers working as an extension of your in-house team). We'll work with you to determine the best approach based on your project requirements, timeline, and budget.
: Security and compliance are non-negotiable in everything we build. We follow industry-standard security practices: end-to-end encryption, secure authentication, regular security audits, and compliance with GDPR, HIPAA, and SOC 2. Agora and RMS Cloud both ship enterprise-grade security features. We add extra layers of protection specific to your industry and use case. All our developers sign strict NDAs and follow secure coding practices throughout development.

Ready to integrate Agora or RMS Cloud? Let's scope it.

Tell us what you're building. We'll tell you what the integration looks like, how long it takes, and what it costs. No vague proposals.

Scope and cost agreed before work starts. No surprises. No obligation.
Working prototype within 3 weeks of kickoff.
Pay by milestone. You see progress before each invoice.
60-day post-launch warranty. Bug fixes, UI tweaks, and deployment support. No retainer.
All conversations are NDA-protected.